For ages 21 and over — play safely

mbajee Responsible Gaming

Stay safe while having fun — mbajee gives you all the tools to set limits, take breaks, and bet mindfully.

What is Responsible Gaming?

Responsible gaming means enjoying entertainment within limits. Online betting and casino games can be fun, but they should never harm your daily life, family, or financial stability. mbajee believes every player deserves a safe and enjoyable environment.

Our platform has multiple responsible gaming tools — such as deposit limits, time-out options, and self-exclusion. Together, these ensure you always stay in control and that betting remains an enjoyable part of your life, not a problem.

mbajee is for individuals aged 21 and over only. Gaming by minors is strictly prohibited. We believe that creating a safe environment is the responsibility of both us and every player.

21+

For adults only

mbajee operates strictly for those aged 21 and over. Age is verified at the time of registration. Minors are completely prohibited from opening an account or playing games. If you suspect someone you know who is underage is using this platform, contact us directly.

Our Protection Tools

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the designated period ends, but it can be reduced immediately. This helps you stay within your budget.

Time-Out Option

If you feel you need a short break, use the time-out feature. Temporarily suspend your account for 24 hours up to 30 days. During this time, no betting or deposits can be made.

Self-Exclusion

If you need a longer break, choose self-exclusion. You can close your account for anywhere from 3 months up to permanently. The account will not be reactivated during the exclusion period.

Session Tracking

See in real time how long you have been playing. Automatic reminders are available after a set amount of time. This feature gives you the opportunity to take breaks mindfully.

Loss Limit

If you do not want to continue betting after losing a certain amount, set a loss limit. Once this limit is reached, the system will automatically end your session.

24/7 Support

Our Bangladeshi support team is always ready for any issue. Contact us via live chat or email — full support is available in Bengali.

Signs of Problem Gambling

In some situations, betting is no longer entertainment — it becomes a problem. If you or someone you know shows the signs below, be alert and seek help.

Warning Signs

  • Repeatedly increasing bets to try to recover lost money.
  • Neglecting family or work because of betting.
  • Feeling unable to stop betting.
  • Betting with borrowed money or by using up savings.
  • Lying or hiding the truth about betting.
  • Feeling restless or irritable when not betting.
  • Repeatedly returning to betting despite trying to stop.

If these signs appear, please do not delay — contact our support team. We are ready to help you without judgment.

How to Use the Protection Tools

1

Log in to your account

First, log in to your account at mbajee. If you do not have an account, register — the entire process can be completed in Bengali.

2

Go to account settings

Click on your profile icon in the top right corner and find the "Responsible Gaming" section.

3

Set your preferred limits

Set a deposit limit, loss limit, or session time limit — whichever you need. Changes take effect immediately.

4

Activate time-out or exclusion

If you need a temporary or long-term break, activate time-out or self-exclusion. While exclusion is active, no promotional emails will be sent either.

5

Contact support

If you have any issues or need help with settings, contact our 24/7 live chat or email — [email protected].

Tips for Healthy Betting Habits

Awareness is at the heart of responsible gaming. Follow the advice below and keep betting enjoyable at all times.

Set a budget

Keep a separate budget for betting that, even if lost, will not affect your daily life.

Stick to a time limit

Decide how long you will play before each session and stop when that time is up.

Do not bet emotionally

Avoid betting when you are angry, sad, or overly excited. Make decisions with a clear head.

Losing is normal

Betting involves both winning and losing. Placing larger bets to recover lost money is never a solution.

Be open with your family

Do not hide anything about betting from your family — open conversation prevents problems.

Take regular breaks

Take breaks during long sessions. Get up and walk, drink some water, and come back refreshed.

Responsible Gaming — Common Questions

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit is subject to a cooling-off period — this protects players from making impulsive decisions.

No. While self-exclusion is active, we will not send you any promotional emails or notifications. Your account will also be completely inactive.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the set period ends, the account is automatically reactivated. Self-exclusion is longer-term — from 3 months up to permanent — and to reactivate the account during this period you must contact support directly.

Report it to our 24/7 live chat or email [email protected] immediately. We will verify and take action. Protecting minors is our highest priority.

Contact us via mbajee's 24/7 live chat or email ([email protected]). Our team is ready to help in Bengali. Seeking support from family or a trusted person is also important when dealing with problem gambling.

Yes. Your account balance remains completely safe during the exclusion period. Once the exclusion ends, or by contacting support, you can complete the withdrawal process.

Enjoy the mbajee
gaming world safely

Use the responsible gaming tools and get the best experience while staying within the limits of fun. Check our FAQ to learn more or start playing directly.